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The Myth of Differentiation — How CPA Firms Can Stand Out in a Crowded Market
"What is your firm's special sauce?" Welcome to another edition ofGrowth with Toth, where we explore strategies for leadership, growth, and...
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by: David Toth on Feb 08, 2024
David has served as an outsourced CMO, agency executive, and change agent for organizations in sectors from fast-growing start-ups to well established Fortune 500 companies. He has a knack for building meaningful relationships. David has found that while each business and industry is unique, the foundation to success is always the same — know your audience.
Table of Contents
Maintaining a healthy pipeline in the midst of client demands and busy lives can feel like an uphill battle. But when it comes to driving digital demand, inconsistency is your worst enemy.
This edition reveals the power of intentionality and consistency in your LinkedIn strategy, drawing on my personal experience and data-driven insights. As a trusted advisor, your digital presence shapes how potential clients, prospects, and new/potential hires perceive you and the firm you represent. In the evolving landscape of professional networking, particularly on platforms like LinkedIn, maintaining a strong digital presence is paramount.
We all know (or think) LinkedIn holds immense potential, but the thought of consistent content creation can be daunting. Here's the truth: sporadic posting yields minimal results.
The data doesn't lie. My own analytics clearly show a direct correlation between consistent, high-quality content and increased inbound activity. Remember, it's not about blindly posting every day; it's about planning and delivering insightful content that resonates with your audience and a sporadic approach simply does not yield the same results. Regular content sharing is essential and can consist of a blend of various types of content, not just for visibility but as a testament to your commitment and expertise in your field.
Whether it's your personal profile, a newsletter, video, or even a podcast, consistency is key. I used to struggle with a monthly email newsletter, but as our firm grew, maintaining quality became difficult. The solution? Switching to a quarterly model with achievable deadlines, resulting in a valuable resource for our audience.
This same principle applies to LinkedIn. Instead of mindlessly reposting generic firm content, invest in original, authentic content that reflects your expertise, niche, and personality. Aim for a comfortable starting point, like bi-weekly posts, and build from there around realistic expectations for yourself, not for others.
Don't underestimate the power of individual connection. People buy from people, and trusted advisors build relationships. While marketing teams play a role, don't assume they can magically transform you into a digital rainmaker.
Remember, LinkedIn thrives on individual profiles. Using your firm's corporate pages for initial syndication might seem efficient, but it dilutes your personal brand and hinders relationship building. Focus on your profile, nurture connections, and align your strategy with your target audience and personality.
The temptation to simply repost marketing material is understandable but insufficient for building meaningful business relationships. Don't get me wrong - you should do it. But for example, if you are the niche practice leader and posting any content your firm shares that may not be relevant to your target audience - the experience and profile feels and looks automated.
The key lies in producing original content that resonates with your specific audience and reflects your genuine expertise and interests. Starting with manageable goals, like bi-weekly posts, can pave the way to more frequent and impactful engagement. Authenticity in content creation is crucial for differentiating yourself and fostering genuine connections.
For the third year, I've had the privilege of coaching future partners and leaders at one of the fastest-growing firms in the US. Understanding your personal brand and building a digital footprint that reflects it are crucial. Consistency is a cornerstone of this journey, and intentional use of your time, message, and strategy will determine your success in driving digital demand.
The lesson is clear: success in digital demand generation is a reflection of your ability to consistently communicate with intentionality and strategic foresight. By adopting these principles, professionals at CPA firms can significantly enhance their digital presence, fostering opportunities and relationships that are vital in today's competitive landscape.
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By strategically leveraging LinkedIn and focusing on your unique value proposition, you can position yourself as a trusted advisor and attract new opportunities. Are you ready to become a digital rainmaker in the CPA world?
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