Gary Shamis

The general rule in business is that in order to sell something, it first has to be yours to sell. Gary Shamis once found himself working on a transaction in which that wasn’t the case. “This individual was selling a group of businesses and he included this business in which he didn’t own all of…

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Soft Skills

Whether I was managing a five-person accounting firm or leading 500 professionals in a multi-office consulting corporation, one threat loomed that always gave me cause for concern: employee turnover. I recognized early on that retaining talent needed to be a leadership priority. As a result, we invested in developing a culture where the engagement of…

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Customer Experience

We all pride ourselves on providing exceptional customer/client service, that is, giving a level of service to a customer after a transaction has taken place.  But a new term has been entering the corporate lexicon and it’s a good one. Be forewarned, however. It isn’t a buzzword. It’s a differentiator!  Customer experience is disrupting the way companies do business. Forbes defines…

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Weik Fitness

COURTESY OF WEIK FITNESS What advice would you give someone who is thinking about starting their own business? Gary Shamis: I have a lot of advice for burgeoning entrepreneurs, which is one of the reasons I wrote Building Blocks. These are three that I consider more general, but necessary attributes for success.  1. Failure is not…

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This might be some of the craziest, most honest advice you’ve ever received. And you probably aren’t going to like it. But before we get to it, consider first: How long has it been since you walked through the corridors of your firm? Around the building? Through the front door? Do you spend time in…

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Manage Contacts

The success of my leadership role has been contingent on many things, one of them being my knowledge of people. Whether employees, referrals, clients, or community contacts, the fact that I remember personal information about them was — and continues to be — critical to growing and developing these relationships.  One of the easiest ways…

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strategic, implement, execute

Many don’t. Execution is where most firms falter. When leaders expect results but fail to achieve goals, the missing link is inevitably a lack of execution. Look at it like this: A strategy is really just a road map to help get you where you want to go. When leadership is unable to implement strategies, it’s like trying to…

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strategy

Developing a sound strategy is critical to a firm’s viability. Yet we are so influenced by what happens within our industry, we’re dubious about stepping outside of it. As a result, most firms develop a strategy based upon an “in-the-box” thinking. Within the accounting industry microcosm they will host industry conferences, submit to industry journals,…

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