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Why Business Acumen Is Walking Out the Door, and What Firms Must Build Next
As senior leaders retire or step back from day-to-day client work, professional services firms are discovering that something more valuable than...
As a consultant to the profession for 20+ years, Rachel helps public accounting leaders strengthen leadership pipelines, improve retention, and develop future business leaders. She brings an insider’s approach to leadership development, succession, culture, and change—backed by advanced degrees and authorship of Train Your Successor™ (2025).
2 min read
As senior leaders retire or step back from day-to-day client work, professional services firms are discovering that something more valuable than...
1 min read
Most succession plans in professional services firms are too narrow. They focus on replacing the next partner, managing retirement timelines, or...
2 min read
For generations, professional services leadership was learned the same way the work was learned: slowly, through observation, repetition, and...
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AI Didn't Solve Your Talent Problem. It Just Moved It. Firms that cut entry-level hiring because AI absorbed the compliance work made a reasonable...
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For decades, partnership served as the finish line in professional services. Make partner, and leadership would follow. Equity implied readiness....
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As AI commoditizes technical work, professional services firms are confronting an expensive lesson: knowledge is no longer the differentiator....
3 min read
Professional services firms love the language of coaching and mentoring. The terms populate strategy decks, culture statements, and retention plans....
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Professional services firms worry constantly about their "leadership pipeline." Fewer people seem ready to step up. Fewer want the responsibility....
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Many professional services firms talk endlessly about a "talent shortage," yet the people they most want to keep are already in the building. Or...